Mental Health Support Nationwide

Frequently Asked Questions

Helpful Answers to Common Concerns

Family-Counseling

Any Question ?

Key information to guide your decisions

How long is a session?

53–60 minutes

Footprints is in-network with multiple insurance plans, so most of our clients pay only a small co-pay fee. For those paying out of pocket, here are the ranges for our services:

Individual: $95 Couples/Family Therapy: $125 Group: $125

The first step to seeing one of our therapist is calling in to complete an intake form with one of our coordinators. This form can either be completed over the phone or be sent via email. Once the intake form is completed we will send over documents to be filled out through our portal.

You’ll be able to be paired with a provider once this is completed.

After your intake is completed, we will send you documents through our secured client portal. Once these are completed it should take 1-2 weeks to get you paired with one of our providers. Please note that pairing with a therapist is based off of your availability and preferences.

The intake process takes about 5 minutes to complete. If you are completing an intake form for couples or family therapy it can take up to 10-15 minutes to complete.

Yes, you are able to switch your provider. We recommend that you try the provider you are paired with for at least 3 sessions, as the first session is intake and the next 2 sessions are where you begin to get to know each other. If after 3 sessions you decide that it isn’t a mutual fit then you will be reassigned. Reassignment can take 1-2 weeks based on your preferences and availability.